1. Demand communication and analysis

Customer consultation: Customers put forward customized requirements (such as application scenarios, performance indicators, environmental adaptability, etc.).

Technical docking: Professional engineers communicate with customers in depth to clarify the reinforcement level (shockproof, waterproof, dustproof, wide temperature, etc.), hardware configuration, interface requirements and special functional requirements.

Solution evaluation: Combine industry experience to evaluate technical feasibility and provide preliminary suggestions.

2. Solution design and quotation

Customized design:

Hardware design: Select the motherboard, CPU, storage, I/O interface, etc. according to the needs, and determine the reinforcement structure (metal shell, shock-absorbing bracket, etc.).

Software adaptation: Pre-install operating system, driver or custom-developed embedded software.

Solution confirmation: Provide 3D model drawings or technical parameter documents for customer review.

Quotation and contract: Clarify product specifications, delivery cycle and after-sales service terms, and sign a cooperation agreement.

3. Prototype development and testing

Prototype production: The production department builds a prototype according to the plan and conducts internal functional testing.

Environmental testing: Complete military/industrial standard tests such as high and low temperature, vibration, impact, IP protection level, etc. through third parties or self-owned laboratories.

Customer verification: The prototype is delivered to customers for trial and feedback on optimization.

4. Mass production and delivery

Small batch trial production: Start trial production after optimization to ensure process stability.

Mass production: Strictly follow the quality management system (ISO/GJB), and each device undergoes a 72-hour aging test before leaving the factory.

Delivery and training: Provide product manuals, technical documents and operation training.

5. After-sales service

Warranty support: Provide a 1-3 year warranty period and respond quickly to fault repairs.

Lifelong maintenance: Hardware upgrades, software iterations and technical consulting support.